NBK warns against WhatsApp invitations with suspicious links
KUWAIT: Within its dedicated endeavors to promote financial literacy among different segments of society, National Bank of Kuwait (NBK) continues supporting the “Let’s Be Aware” campaign introduced by the Central Bank of Kuwait, in cooperation with Kuwait Banking Association (KBA).
In this regard, NBK disseminates messages to raise community awareness about the fraudulent ways used by scammers to hack customers’ bank accounts, by inviting them to join WhatsApp groups which include suspicious links. As soon as the users click the link, they are transferred to a fake webpage asking them to enter their phone number and activation code. After that, the user’s personal WhatsApp will be accessible to the scammers, who typically use it to request financial assistance from friends, family members, and joined groups by sending direct payment links, making it appear as authentic messages from the user.
NBK warns customers to respond to such invitations, asking them to beware of clicking suspicious links to join unverified groups, or sharing any personal information like bank account numbers, activation code, passwords/PINs, or OTPs with anyone, including registered contacts, before contacting them directly to verify their identity.
NBK intensifies sharing educational material and awareness content including posts, news and video clips on all its social media platforms and other digital channels, as well as reposting CBK’s related communications. The bank always urges customers to avoid sharing any banking information with any person, emphasizing that it will never ask customers for personal information.
NBK always strives to spread financial literacy among wider segments to maximize exposure of the campaign’s messages. To this end, it makes use of its tremendous capabilities in communicating with customers including all its digital platforms, which are the most popular among all Kuwaiti banks.
NBK makes consistent efforts to educate customers, regarding this as a crucial part of its strategy. To this end, it always uses all communication channels to advise them to keep their passwords/PINs and financial/personal account information strictly confidential, and not to share them with anyone impersonating a bank employee. NBK is a key supporter and partner in all CBK’s campaigns and initiatives to increase financial and banking awareness among different segments of society. As a leading financial institution in Kuwait, NBK frequently organizes various activities to raise awareness on all topics related to the banking sector, as well as various training courses for its employees to enhance their experience in the areas of combating fraud and financial crime.
As a leading financial institution in Kuwait and across the region, NBK firmly observes its responsibilities towards the communities it serves. It is always taking the initiative to provide all necessary support to important and strategic campaigns, like the “Let’s Be Aware” campaign, which serve the interests of the national economy and society at large.
