As announced on our blog, WhatsApp is exploring ways for you to connect with the businesses that matter to you. WhatsApp Business app helps small businesses establish an official presence and makes it easier to respond to customers.
We're also building new tools for companies operating on a large scale, such as airlines, e-commerce sites and banks. These businesses will be able to use our WhatsApp Business solution to provide customers with helpful information like flight times, delivery confirmations and other updates, as well as to provide customer support.
WhatsApp Business is a free-to-download Android app for small businesses.
Before downloading the app, please be aware of the following:
WhatsApp Business Profile allows you to add information about your company, including your business name, address, category, description, email and website. People can easily see this information when they look at your profile.
To edit your business profile:
By default, WhatsApp sets your privacy settings to allow:
To change these settings, simply go to WhatsApp > tap More options > Settings > Account > Privacy.
There are a couple of indicators that you may be blocked:
If you see all of the indicators above for a contact, this could mean that the user is blocking you. However, there are other possibilities. We have made this intentionally ambiguous in order to protect your privacy when you block someone. Thus, we cannot tell you if you are being blocked by someone else.